For the members of the local chamber of commerce in Görlitz an education takes places once a year. In 2018 the organizers were asked to invite specialists in events management. The owners and managers from restaurants, hotels and event locations in the region and city of Görlitz were interested to know more about events and their influence on costumer loyality. Hartmut as one of the speakers could talk about the influence of events on our daily life and on the catering and hotel business.